Resource library

How fraud teams actually stop deceased identity abuse

Long form guides written for the people who own this problem. No gated forms, no lead capture, no fluff. Read them, forward them, use them in your own business case.

Everything else

Guides by the problem you are solving

Each one is built around a decision a real team had to make, from choosing a death data source to standing up a suppression process that survives an audit.

Operations

How to run a deceased verification pilot in 30 days

You do not need a six month evaluation to know whether a death file works. You need one clean sample, four measurements and a control group. Here is the thirty day version.

Program owners and analytics7 min read
Compliance

Death data and compliance: permissible use, GLBA and vendor review

Death data is powerful, lightly understood and easy to get wrong. This is the checklist compliance teams use to establish permissible use and to review a deceased data vendor properly.

Compliance and third party risk9 min read
Operations

Building a deceased suppression workflow that holds up

Suppression fails in the handover, not in the match. This is the operating model that keeps confirmed deceased accounts out of outreach without freezing living customers by mistake.

Servicing, collections and operations8 min read
Data quality

Why the Death Master File is not enough on its own

The DMF is a genuinely useful file with two structural gaps that most teams inherit without realising. Here is what it contains, what it stopped containing, and how to cover the difference.

Data and fraud strategy teams8 min read
Fraud prevention

Deceased identity fraud: how it works and where to stop it

Deceased identity fraud survives because the identity is real, the credit history is clean and nobody is left to dispute it. Here is the full mechanism and the four points in a customer lifecycle where you can actually break it.

Fraud and risk leaders9 min read

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